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Proud to help the Parish of St Helier improve accessibility with new website

8 June, 2023
7 min

Helping to better serve the community

We’re thrilled here at Blue Llama to have recently worked with the Parish of St Helier to design, build and publish their new website, helping the parish to realise a fresh vision for the way it engages, interacts with and serves the local community.

With a real focus on being truly accessible to all users needing access to accurate information and services, the new site has been setup for the future; ever evolving and adapting to the needs of the community, with new features such as events, invoice payments and venue booking continually being added. Not sure if your website is serving your community? Here are some big red flags to look out for.

A digital (r)evolution

Demand for online access to community resources has steadily increased, with annual visits to parish local websites recorded in previous years exceeding half a million. But the St Helier website’s performance requirements and functional brief had evolved since its original build, with an increasing need for users to find information with ease and an intuitive user experience (UX), as well as enable the parish to update its content to keep it up-to-date, in-house. 

Looking for a collaborative partner that could help it get to the heart of its parishioner’s needs, and create a simple yet robust digital platform for an ever-changing community, we were excited and honoured that St Helier commissioned Blue Llama to deliver a full website re-design and build.  

The new website, proudly displaying the blue and yellow of St Helier’s flag, is built with accessibility in mind and features a cleaner design, more user-friendly search options and defined resources for both parishioners and businesses.

‘Do It Online’ functionality helps to ease the pressure on local services, opportunities to contact the Connétable as well as provide feedback, giving parishioners new and easy ways to engage and interact with their parish. The new parish ‘What’s On’ is a great new online resource to promote parish events and transactions such as Town Hall venue bookings and invoice payments can now also be made though the site.   

Helping to improve efficiency

We were really thrilled to be asked to work on this website for the Parish of St Helier. We’re incredibly passionate about collaborating with non-profits and local councils here at Blue Llama. We’ve noticed that they often struggle with limited budgets or dated technology, restricting the ways in which they can engage with, and serve, their communities. Our team are proud to help set the Parish of St Helier up for future success. Having these tools in place can really help to improve efficiency.

The St Helier site completes the recent overhaul of all 12 parish websites to bring a consistent look and feel – and a similar functionality and experience for all site visitors, no matter where you live in the Island.

Adapting to ever-evolving needs of a diverse community

After seeing the work that Blue Llama completed for a number of other parishes, we knew that our digital transformation would be in safe hands.

Phil and the team were able to work with us to identify exactly what it was we needed, and they were able to execute the project with passion, clarity and ease.

The Parish of St Helier now has a future-proof digital platform that serves the community, and is set up to evolve and grow them with.”   

Connor Burgher
Head of Engagement & Town Centre Manager
Parish of St Helier

With a mission to make digital simple, we love creating a unified and dynamic digital community which better serves all members of our society.  We’re currently working on the second phase of the St Helier project to provide richer information and more self service options to businesses and parishioners. This includes the digitalisation of Jersey Dog Licenses which is also due to launch before the end of the year.

If you’d like help improving the way your organisation interacts, engages and serves your community – let’s talk.

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Author

Phil de Gruchy

Phil is the owner of Blue Llama, a digital agency in Jersey, Channel Islands. He has worked in digital for most of his career and has a wide knowledge of UX, web and app design and digital marketing.