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AI in Action Ep 1: Streamlining Customer Service

Streamlining customer service with AI webinar

Customer service teams are under pressure. Repetitive queries, voicemails, password resets… All eating up time that could be better spent elsewhere. In this episode of our AI in Action webinar series, we show how Jersey-based All Island Media tackled the problem using AI and automation in a practical, human-friendly way. We teamed up with Matt … Read more

How to get found in the age of AI search

Is your website ready for AI traffic (1)

Search is shifting. People are asking AI tools like ChatGPT, Gemini, and Claude for answers instead of just Googling. These tools often summarise responses without linking back, so your content must be crystal clear, well-structured, and easy for AI to trust. The agentic web is coming, where AI assistants handle tasks for us automatically. Make … Read more

Blue Llama’s new market positioning

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Blue Llama is evolving. We are still creating intuitive digital experiences, but now we are also streamlining business processes with AI powered automation. Our new messaging, smarter systems, smoother journeys, stronger results, reflects a focus on simplicity, efficiency, and joined up solutions that work for both teams and customers. Whether it is improving a user … Read more